Question 1

What is NML?

Accepted Answer

NML is a Retail Access Platform that enables online merchants to expand into physical retail by placing products in supermarkets and outlets — without needing complex sales or logistics infrastructure.

Question 2

How does NML make money?

Accepted Answer

Only when your products sell in retail. The outlet takes a fixed percentage based on product category, NML takes 5% from selling price, and the merchant keeps the remaining share. No cost for unsold stock in consignment.

Question 3

What is the consignment model?

Accepted Answer

You provide products to outlets without payment upfront. The outlet pays only after selling the items to consumers. A great way to test and grow into retail with low risk.

Question 4

When do I get paid?

Accepted Answer

NML issues monthly settlements including sales per product, all deductions (outlet + NML share), and final payable amount. Payment is transferred directly to the merchant.

Question 5

What is the upfront purchase model?

Accepted Answer

Some outlets may choose to pay for stock before receiving it. You get paid immediately, and NML coordinates fulfillment.

Question 6

How do I list my products?

Accepted Answer

1. Log into NML 2. Connect your Salla store 3. Import selected products 4. Submit consignment offers to chosen outlets.

Question 7

Can the commission percentage be changed?

Accepted Answer

In Stage 1, commission percentages are fixed by NML per category. Merchant and outlet cannot modify percentages inside the app. If both sides want a different percentage, coordination happens with NML Account Manager.

Question 8

Who decides the consignment quantity?

Accepted Answer

The merchant proposes the quantity to each outlet based on available inventory, business goals, and expected demand. Outlet may only accept, reject, or request quantity change.

Question 9

Who handles delivery of the stock to outlets?

Accepted Answer

In Phase 1, delivery is handled by the merchant's own logistics. Outlet notifies merchant through NML Chat once consignment is approved. Future phases will include delivery through NML logistics and van network.

Question 10

How do merchant and outlet communicate?

Accepted Answer

Inside each offer page, there is a built-in chat to coordinate stock delivery, clarify product details or quantities, and raise support requests if needed. All communication is recorded inside the app.

Question 11

What if products don't sell?

Accepted Answer

You retain ownership. You can recall stock, redirect it to other outlets, or launch promotions (outlet approval required).

Question 12

How do I track performance?

Accepted Answer

You see in real time: quantity sold, stock remaining in each outlet, when replenishment is needed, and expected payout next cycle.

Question 13

Who owns the brand relationship with the customer?

Accepted Answer

You do. NML enables distribution, not rebranding.

Question 14

Who decides the selling price in retail outlets?

Accepted Answer

You, the merchant, decide the final selling price to the end consumer. When setting this price, ensure it includes outlet commission and NML fee (5%), remains competitive with market prices, and aligns with your product positioning. NML provides guidelines and benchmarking to help you choose the right price.

الأسئلة الشائعة

وش هي NML؟

كيف NML تربح؟

وش يعني نظام الكونساينمنت؟

متى أستلم فلوسي؟

وش هو نموذج الشراء المسبق؟

كيف أضيف منتجاتي؟

هل نقدر نغيّر نسبة العمولة؟

مين يحدد كمية الكونساينمنت؟

مين يوصّل البضاعة للمحل؟

كيف يتواصل التاجر مع المحل؟

إذا المنتجات ما انباعت وش يصير؟

كيف أتابع الأداء؟

مين يملك علاقة البراند مع العميل؟

مين يحدد سعر البيع في المحلات؟